Ihobe-line processed over 3,000 calls in 2011 - 22 March 2012.
Ihobe-line, the free information services, answered
over 3,000 queries raised by the users and helped nearly 900 companies in 2011.
This 
helpline, which deals with environmental issues, was set up by Ihobe, the
Environmental Management Public Corporation.
During this period, the most recurrent topics were
non-hazardous waste, the Ecoefficiency
in the Basque Company
Programme, the subsidies available from the Basque Government's Department for the
Environment, Land Planning,
Agriculture and Fisheries, the accredited entities in different
sectors, along with ecodesign.
Ihobe-line is an
environmental helpline run by experts, who will answer any question raised
about the environment free-of-charge. The assistance is available by phone (900
150 864) or by email (ihobeline@ihobe.net) and fax (94 425 59 10).
In order to provide an integral service, its scope
was extended in 2011 and in addition to providing a specific answer to the question
raised, users are now offered a customized advisory service regarding the
different Ihobe tools available (training, onsite advisory service, working
groups, etc.). User satisfaction (7.69 points out of 10) highlights the
quality, proximity and usefulness of the service.
Source: www.ihobe.net
22 March, 2012.